Privacy Policy
Last updated: June 12, 2026
Anderson Dev Solutions ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us through our website at andersondevsolutions.com, by phone, or via SMS text message.
1. Information We Collect
We collect information you provide directly to us, such as:
- Name
- Phone number
- Email address
- Service type or description of your tech issue
- Any other details you share in your message
We collect this information through our contact form, phone calls, text messages, and emails.
2. How We Use Your Information
We use your information to:
- Respond to your service inquiries and provide tech support
- Schedule appointments and send appointment-related communications
- Send service updates, follow-ups, and confirmations
- Comply with legal obligations
3. SMS Text Messaging
By submitting the contact form on our website or otherwise providing your phone number to us, you consent to receive SMS text messages from Anderson Dev Solutions related to your inquiry, scheduled service, or follow-up communication.
Message types: appointment confirmations, service follow-ups, scheduling messages, and replies to your inquiries.
Message frequency: varies based on your interaction with us. Typically fewer than 10 messages per month per customer.
Message and data rates may apply. Standard messaging rates from your wireless carrier apply.
Opt out: You may opt out of SMS messages at any time by replying STOP to any message we send. You will receive a confirmation message and will no longer receive SMS communications from us.
Help: Reply HELP to any message for assistance, or contact us at (865) 548-9125 or [email protected].
Supported carriers: All major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and others.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell your personal information. We share information only when necessary:
- Service providers — we use trusted vendors (such as Twilio for SMS, Resend for email, and Google for spreadsheet logging) to operate our business. These vendors are contractually bound to protect your data.
- Legal compliance — when required by law, court order, or to protect our rights.
5. Data Security
We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as needed to provide services to you and to comply with legal obligations. You may request deletion of your information at any time by contacting us.
7. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information
- Opt out of communications
To exercise any of these rights, email [email protected] or call (865) 548-9125.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our practices:
Anderson Dev Solutions
7512 Berkshire Blvd
Powell, TN 37849
Phone: (865) 548-9125
Email: [email protected]